COVID-19 Relief Assistance

Bogota Credit Alliance is dedicated to serving its customers at all times and especially in times of need. If you are having trouble or anticipate having trouble making your loan payments due to the coronavirus (COVID-19) pandemic, please see below for your options:


Residential Mortgage and Consumer Relief

  • Grace Period for Mortgage and Consumer Payments We are offering, consistent with applicable guidelines, mortgage payment forbearances of up to 90 days to borrowers economically impacted by COVID-19. In addition, we will:
    • Provide clients a streamlined process for requesting forbearance for COVID-19-related reasons, with supported available documentation (See below)
    • Confirm approval of and present terms of forbearance program
    • Provide you the opportunity to request an extension of your forbearance agreement if you continue to experience hardship due to COVID-19
  • Credit Reporting Impacts 
    We will not report derogatory tradelines (e.g., late payments) to credit reporting agencies, consistent with applicable guidelines, for our borrowers taking advantage of COVID-19-related relief.
  • Moratorium on Initiating Foreclosure Sales or Evictions For at least 60 days
    We will not initiate foreclosure sales or evictions, consistent with applicable guidelines.
  • Relief from Fees and Charges For at least 90 days
    We will waive or refund certain deposit account fees, subject to applicable federal regulations, for clients who have requested assistance.

In order to participate in these programs, you must request and complete the COVID-19 Residential and Consumer Loan Hardship form by clicking on the button and sending an email below. 

Your personal success is important to each of us at Bogota Credit Alliance, not just as your financial partner, but as your neighbor. If we may offer any additional guidance related to any of the programs listed above, please contact us (201) 862-0660 Ext. 1127 to be directly connected to your mortgage representative.


We are here to help!

Call or email us today for more information today.
(201) 862-0660 Ext. 1127


How to Apply

Please call or email our loan servicing department with your request. Once received, we will send the form to the email address the request came from. 

(201) 862-0660 Ext. 1127



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